Optimizing core IT processes is the single most important part of any IT manager's job.

  • Prioritize your key IT processes and build an improvement roadmap
  • Establish clear ownership of core IT processes
  • Empower your team with a training and development plan for process owners

45 Comprehensive, Connected Methodologies for Improving Core IT Processes.

The Program

The Results

- A comprehensive view of what processes are working well
- Prioritize processes on a targeted data-driven analysis of importance and effectiveness
- Assign accountability to specific processes

our approach

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Research grounded in

The most widely used international framework for the management and governance of IT.

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Enhanced by TOGAF

A framework for enterprise architecture that describes the method for developing a target- state vision.

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Process driven by ITIL

Standardization of selection, planning, delivery and maintenance of IT services within a business. The goal is to improve efficiency and achieve predictable service delivery